 Businesses are about making money, yet focusing on this alone does not ensure a successful business. In therapy, the business is helping people find healing in their lives. The individuals’ needs should always be put first. The dynamic between running a business and helping people can create conflicting priorities. It is a balancing act between making money and helping the person in front of you. It has torn agencies apart and contributed to bankruptcy in private practice. So, the real question is how do you maintain healthy boundaries between running a business and still help the person in front of you?
In agencies, it is important to have both voices at the table. Conflict occurs when the money or census numbers always rule decisions. It causes burnout in staff and that creates bad care for the individuals in service. On the other hand, if you are too structured and cannot bend to allow for people to get in when they need, you miss opportunities to help someone. The balance is respect, knowing when boundaries are being set by one side or the other that there is a deeper meaning behind these boundaries. Having a check and balance system to review processes and admissions is vital to the health of an agency. You have to have equal voices in clinical and business to be successful. In private practice so many go bankrupt because of the difficulty of managing the business side of treatment. Haggling with insurance companies, getting co-pays from clients, and discontinuing services when there is a lack of payment or frequent no shows. We don’t become therapists to not help people but often forget that healthy boundaries are part of what we teach. Respect for ourselves and our time is just as important as the care we provide for others. The world is changing and it is easier to get assistance with billing, but we struggle with spending the time, energy or money on an entity that can help with the business in private practice. There are no easy answers in this balance except respect for yourself, your peers, and your business to find and manage the ever-changing balance of care and making money.
13 Comments
1/14/2022 08:54:18 pm
It's great that you elaborate on the importance of having a companion that can understand your struggles. One of my parent's friends mentioned last night that they are hoping to find reliable therapy for his brother who is suffering from drug addiction and asked if I have any idea what is the best option to do. I wanted to thank you for helping me understand the importance of counseling and I'll be sure to tell him that he can consult trusted behavioral health and addiction services as they can answer all his inquiries. 11/16/2022 01:45:29 pm
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It captured me the most when you mentioned that a check and balance system is crucial to the health of an agency. My friend wants to strengthen his mental health. I think it's best to turn to a counselor that makes him comfortable sharing his worries. 8/23/2023 07:01:19 am
Deeply appreciate the insightful content that sheds light on the intricate balance between business and care in therapy. A thought-provoking read for professionals navigating this delicate balance. This blog insightfully addresses the delicate balance between business operations and patient care in therapy practices. As specialists in secure medical record review services, we understand the importance of maintaining healthy boundaries to ensure both financial stability and quality care. The discussion on integrating clinical and business perspectives resonates with our commitment to support healthcare providers in optimizing their operations while prioritizing patient needs. This alignment highlights the relevance of our services in enhancing the efficiency and effectiveness of healthcare management. 7/24/2024 07:51:08 pm
How can therapists balance the need to manage the business side of their practice, including dealing with insurance companies and payment issues, while maintaining their commitment to helping clients and setting healthy boundaries? 2/10/2025 10:13:08 pm
Find professional, local addiction recovery programs offering personalized care and evidence-based treatments. 3/1/2025 10:05:02 pm
You’ve highlighted a crucial issue that so many therapists face in private practice. It's tough to find that balance between providing care and managing the business side of things. It’s all too easy to fall into the trap of prioritizing clients over our own well-being, but as you mentioned, healthy boundaries are vital—not just for us, but for the people we serve as well. Investing in resources like billing help or practice management tools can be a excellent way, even though it can feel like a big commitment. It's about setting up systems that allow us to do what we love while also running a sustainable practice. Thanks for sharing this important perspective! 3/24/2025 03:48:05 am
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Your mental health is valuable, and taking care of it should be a priority. 5/14/2025 11:29:26 pm
Insightful read! You explained the importance of setting boundaries between business and treatment very well crucial for maintaining ethics and quality care. 6/19/2025 03:40:48 am
This article perfectly highlights the delicate balance between patient care and business sustainability in healthcare. At CapitalMed Solutions, as a medical billing company, we see firsthand how "haggling with insurance companies" and managing collections can pull therapists and practitioners away from their core mission of helping people. Our role is precisely to provide that crucial business support, allowing the "clinical voice" to remain dominant and ensuring that vital patient care isn't compromised by financial complexities. You've hit on a key point: healthy business boundaries directly enable better patient care. Leave a Reply. |
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